Contact EM FRAMES

We’re here to help with questions about your order, prescription eyewear, frames, shipping, returns, or your EM FRAMES shopping experience.

Customer Care

Email: info@emframes.com

When contacting us about an existing order, please include your full name and order number so we can assist you as quickly as possible.

For prescription eyewear questions, please include your order number and a brief description of your concern. Please do not send sensitive information that is not necessary for us to assist with your order.

Customer Service Hours

Customer inquiries are answered during regular business days. Please allow 1–2 business days for a response.

EM FRAMES

Distinctive Frames. Unmistakably You.

Shop online at EMFrames.com